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What file types do I get and what are they for?
Depending on what you order, you will receive a high resolution JPG and/or PDF sheet.  You want to use the PDF sheet to print at home or at a local print shop (ex. stapes, office depot, etc…). Use the JPG to print from online print shops (ex. vistaprint, walgreens, shutterfly, etc…) or use for emailing & social media. If using the PDF, cut at crop marks with a paper cutter for best results. Always print PDF's in "actual size," check your printer settings and make sure it doesn't automatically "scale to fit," "shrink to fit," or "fit to page." Original formats such as AI, SVG, and EPS are not available for sale.


How do I send you my wording for my personalized invite design?
During the check out process there is a place to add "Notes to Seller," you can add in all your information/wording in there.

If I purchased an automatic download, how do I get my files?
Once you complete your order, you will receive an email with a link to download your files.

What size envelopes do I need?
5x7 Invitations fit an A7 size envelope.  Thank you cards fit an A2 size envelope.

What is your turn around time?
You can view individual listings for the specific turn around times but generally, personalized items take 1 - 3 business days and instant download items are immediate. Custom orders are quoted on a case by case basis.

If I don't see a design I like, do you do custom orders?
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Yes, we will be more than happy to create a custom design for you!  Please go to our CUSTOM ORDER page and let us know what you are looking for and any inspiration or links you would like us to see.

What is the difference between Personalized & Custom?
You are able to change the personal information/wording on a Personalized design.  If any other changes are required ex. design, layout, fonts, colors, etc...  or a version is desired that is a combination of more than one in-stock designs, the design then becomes a custom design and the price will be increased.  If an in-stock design is purchased and those changes are desired, DESIGN GIRLS will send an invoice for the difference that must be paid in full before the next set of proofs will be issued.  Custom Designs are created based on your inspiration and specifications.  Please see our policies about the ordering process.

Will you print them for me?
We do not offer printing. We will be happy to recommend several great vendors for you to use!  You can also view our ZAZZLE STORE to purchase matching party supplies. If your printer requires a print release, please contact us and we will send one within 1 business day.


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